My order was marked delivered but it’s not here.Updated 6 months ago

If no one was home at the time of delivery, the carrier will leave the package in a safe location.

Be sure to check around your home and with neighbors/building management who may have collected the package for you.

Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.

On some occasions, packages may be marked as delivered but take an extra day or so to arrive.

If you still are unable to locate the package, please reach out to the carrier as that is the absolute fastest solution.

If you need additional assistance, please let us know.  We're here to help.