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Warranty Information

Schacht Spindle Company

Your new Schacht Spindle Company product is warranted, to the original consumer purchaser, by Schacht Spindle Company, Inc., to be free of defects in material and workmanship. Schacht Spindle Company’s obligation under this Warranty shall be limited

Kromski

Kromski products come with a 5 year manufacturer warranty

Louet

Louët gives a 3-year manufacturer’s warranty on the products. A warranty provided by Louët, manufacturer or importer does not affect the mandatory legal rights and claims that consumers can assert against Louët. Without prejudice to the provisions of

Revolution Fibers

Revolution Fibers Brand products have a Limited 1 Year Warranty against breakage due to manufacturer defect.  Warranty does not cover normal wear and tear, or breakage due to misuse.

What can I do about scratchy or inconsistent fibers in my yarn purchase?

If you encounter unwanted fibers or inconsistencies in your yarn, this may be due to natural variations in fiber processing. We strive for clean and consistent quality, and we appreciate your feedback. Please let us know if you encounter issues, and